ICT support for The Walt Disney Company and Time Warner Inc
Visit websites of The Walt Disney Company https://thewaltdisneycompany.com/ and Time Warner Inc. http://www.timewarner.com/ and identify the following: 1. The major customer-related activities on both websites and how they are supported by information technology. 2. The effective e-commerce and CRM strategies, applications and services on both websites. Write a short report in APA (American Psychology Association) style on the findings of the above items 1 and 2 with appropriate comparison, contrast, and discussion. The report should be word-processed in Times New Roman 12 pt font, with no less than FIVE and no more than SIX double-spaced and numbered pages (with 1” margins on all sides), excluding figures, tables, or illustrations. It should include the following parts (no title page is needed): Your name and course information Title of the report Abstract of the report Main findings with comparison, contrast, and discussion in details Conclusion References
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