Our lines are always open for your questions and queries. When you call us, please start by telling us whether you are inquiring about an order in progress or a new order. That will help us to serve you better.
We reply to emails within 10-15 minutes from receipt time. If you want to inquire about an order in progress, please quote the order number in the reference, followed by the issue. E.g, Order 114393; Reduction of the number of words. You can then describe your issue in the email in as many words as possible.
However, if it is a new order or inquiry about our services, just write “Services Inquiry” in the reference.
The format of your email helps us to queue it in the right department, for prompt response.
You can also chat with us using the live chatting service button at the bottom of every page.
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